Recently, at the Bots Forum of the 2016 World Robotics Congress, Huang Hanbang, Associate Dean of the School of Engineering, National Taiwan University, Ren Fuji, Vice President of the Chinese Society of Artificial Intelligence, President of the Japanese Academy of Engineering Ren Fuji, President of Xiaoyi Robot and CTO Zhu Fengfan, Nuance North Asia Chief Solution AI experts such as consultant Sasha Agafonff discussed the future trends of commercial applications of artificial intelligence technology.
What are the advantages of App Bot?
Bot is a smart dialogue robot, which is defined by the industry as a new human-computer interaction method in the post-App era, such as Apple Siri, Microsoft Xiao Bing, Xiao i Robot Virtual Customer Service and so on. For example, currently users can use Siri to open a drip call, which means that users can get services directly through Bots, without having to enter the app, no need to open the website, no need to open the application. Participants thought that when Bots is open to all services, users only need Bots, and the traffic will be concentrated on Bots, creating a strong entry effect and economic benefits.
Xiao Wei, president and CTO of Xiaoyi Robot, said that Bots was able to become the most recognized and expected interaction in the post-App era because of its unique advantages over the App. He believes that Bots is easier to use, develop and spread than App. Bots only needs a dialogue interface to use, no unnecessary operations, and the development of Bots is cross-platform, a Bot can be applied to WeChat, QQ, website, Weibo. Zhu frequently said that natural language, such as words, voice, and graphics, will be the way of communication between people and Bots, Bots and Bots. Such a dialogue mode will make people more natural and convenient in human-computer interaction. easier.
David W. Cearley, vice president of Gartner, said that from the Gartner report "Top Ten Technology Trends in 2017", the world's most typical dialogue systems such as Apple Siri, Microsoft Cortana, Amazon Echo, and Little i Robots are their intelligence. Interaction skills are all from the cloud. "conversaTIonal+" can be embedded in all service applications. Human-machine communication is no longer an obstacle. The conversation system will evolve from a chat bot to a broader digital network, while the latter will expand into a larger collection of endpoints. They will use it to interact.
Rahul Mehrotra, product manager at Maaluuba, a Canadian artificial intelligence company, said that the research done by artificial intelligence today is to help us make Bots better communicate with humans. In daily life, if Bots can understand natural language, it will be closer to humans. . She further explained that the trend of technology is that the real world and the virtual world are getting closer and closer, and human needs are becoming more and more foolish while being continuously satisfied.
However, Bot has a long way to go to replace apps. Wu Jingjing, chief analyst of the computer industry, quoted the research report of BOC International as saying that if Bots wants to become a new entrance after the App, it must form an ecological chain of modes such as portal, application and distribution platform. At present, these ecosystems have not yet been established. .
Will the Bot field break out of the investment boom?
However, in this forum, Bots first appeared in the 2016 Gartner intelligent machine maturity curve, which may indicate that the maturity of the Bot industry is coming. Economists boldly predict that the opening of the Bots platform means a tens of billions of dollars in the market, the biggest gold rush in the post-APP era.
In his speech, Wu Yujing expounded the trend of Bots from the perspective of investment. She said that BOC International expects Bots' penetration rate to reach 5% in 2017. According to this scale, the market size can exceed 24 billion to 2020. Based on a 30% penetration rate, we believe that Bots will be close to 300 billion. Zhu frequently said that the small i robot is vigorously expanding the Bot service, and has covered more than 100 fields in more than 10 industries, accounting for more than 90% of China's Bots share.
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